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Internal Auditor Training - Manchester Central

Manchester Central is an award winning conference centre and major employer in the heart of Manchester city centre. It was one of the first major UK conference and event venues to be accredited with ISO 20121 Event Sustainability.

The organisation then decided to implement an environmental management system in line with ISO 14001 and enlisted Newground’s assistance in developing a bespoke management system. Additionally, Newground designed and delivered an in-house internal auditor training course aimed at providing selected team members with practical knowledge on how to carry out effective internal audits. The training provided theoretical knowledge of auditing skills and techniques, plus a more in-depth understanding of the requirements of ISO 14001 and the environmental management system.

The course then required team members to use the knowledge obtained and practice what they had learnt by carrying out a real audit on site. Incorporating a practical exercise to carry out an audit allowed the attendees to develop confidence in how to carry out a real-life audit and write up an audit report. The session allowed attendees to feedback on how effective their audit was and what they could do to continue improving their auditing skills.

Having trained internal auditors will enable Manchester Central to meet the internal audit requirements of ISO 14001 and ensure regular internal audits are carried out to review both the effectiveness of the environmental management system and Manchester Central’s environmental performance.

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To have an external person deliver such a clear and concise explanation of ISO 14001 was extremely beneficial to the development of the environmental management system. It widened the knowledge about ISO 14001 from just one or two key members to a more stable and substantial group. Due to the consultant’s competence in translating the content of the environmental requirements and tools required for auditing, the group felt confident to practice their newly gained understanding of how to audit.
Quality & Compliance Officer
Manchester Central

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